Returns & Exchanges
At Puriya, we stand by the quality of our products and offer a 180-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, we make the return and exchange process simple and hassle-free.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all components and documentation are included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing