Frequently Asked Questions
Everything you need to know about shopping with Puriya
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my shipment?
Once your order is shipped, a confirmation email will be sent to you containing a tracking link. You can also track your order directly through our website using your order number and email address.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders vary by location and will be calculated at checkout.
Are your products ethically sourced?
Yes, at Puriya we prioritize quality and integrity. we work closely with our suppliers to ensure all products are manufactured under fair labor conditions and meet our high standards for sustainability.